bj 77's commitment to responsible gaming
Entertainment is enjoyable only when it stays within control. bj 77 believes every player has the right to stay safe — that is why we provide self-limit setting, self-exclusion, and support options.
Gaming is for entertainment, not addiction
bj 77 is an entertainment platform — cricket betting, slots, and live casino games are here to be enjoyed, not treated as a source of income. Responsible gaming means knowing your budget and time limits and making decisions with a clear head. Every bet should be placed with the understanding that it can be lost — chasing losses by placing more bets is never the solution.
Our Terms and Conditions detail the circumstances under which the platform has the right to suspend or close an account — particularly if a player's behaviour shows signs of a problem.
We know not every question has one single answer. That is why our FAQ section has direct guidance on setting self-limits, closing your account, and getting support.
bj 77 never allows underage users (under 21) to open an account. Age is verified at registration, and identity documents may be requested if there is any doubt.
Set your own limits
bj 77 provides several control tools that you can activate at any time through live chat or email.
Deposit Limit
You can set a maximum deposit amount for each day, week, or month yourself. Reducing a limit takes effect immediately; increasing one requires a 24-hour wait.
Budget ProtectionSession Time Limit
Set a limit on how long you play in one sitting. When the set time is up, the session closes automatically. You can reset the time in a new session if needed.
Time ManagementBet Limit
Set a maximum amount for a single bet. This keeps you from taking on large risks. Contact support to make any changes.
Risk ControlTime Out
Take a voluntary break from 1 day up to 6 weeks. During this time your account will be locked — no deposits or bets can be placed.
Voluntary BreakSelf-exclusion
Request self-exclusion to close your account permanently or for a long period. Once activated it takes effect immediately, and it cannot be reversed before the chosen duration has ended.
Long-term ProtectionReality Check
At regular intervals, a summary of your playing time and amount lost is shown on screen. This keeps you aware of your current situation.
Awareness ToolTo activate any of the tools above, contact support via 24/7 live chat or email. Our team is available in both Bengali and English.
Be careful if you notice these signs
Gambling problems do not always appear all at once — they develop gradually. If any of the following applies to you or someone close to you, it is time to seek help.
Chasing losses with more bets
Placing bet after bet to recover a loss is the clearest sign of a problem.
Spending beyond your plan
Borrowing money or dipping into savings beyond your budget — when gambling is creating financial pressure.
Hiding it from family and friends
Hiding how much you play or spend from your family means you already know it has gone too far.
Impact on sleep and daily life
If you are neglecting work, studies, or family responsibilities to focus on gaming, it is time to take a break.
Restlessness when unable to play
Feeling anxious or irritable when you cannot access the platform is a sign of psychological dependence.
Unable to stick to limits
You told yourself "this is the last one" — but you keep breaking that limit over and over.
You do not have to deal with it alone
If you are experiencing a problem, acting quickly is the best decision. Help is available from the sources below.
bj 77 Live Chat Support
Tell our support team directly via 24/7 live chat. Self-exclusion or limit-setting requests can be made right there. Support is available in both Bengali and English.
Contact by Email
In addition to live chat, requests can also be submitted by email. Our email support address is: [email protected] — written requests are acted on promptly.
Family and Loved Ones
Telling a family member or trusted friend is the first and most important step. When they are aware, it becomes much easier for you to stick to your limits.
Professional Counselling
Speaking with a mental health professional or behavioural counsellor is a brave and effective step. Seek help from a local mental health centre or hospital.
Support Groups
Mutual support groups and online forums exist for people affected by gambling problems. Hearing the experiences of others facing the same issue can help you understand your own situation.
Self-assessment
Ask yourself — how many times last month did you bet beyond your plan? How much time or money was spent? If the answers are uncomfortable, seeking help is the right path.
bj 77's responsible betting policy
bj 77 acknowledges that a small number of players may be negatively affected by gambling. That is why, from the start, we have invested in building an environment where entertainment stays within safe boundaries. The well-being of the player has been the priority in building every feature of our platform.
Betting should always be treated as a leisure activity, not a source of income. Consistently winning at a casino or sportsbook over the long term is not possible — every player must accept this. No strategy or statistics can change this fundamental reality.
bj 77 does not encourage any player to bet beyond their means. We never send any message designed to push someone beyond their current limits. Under our Privacy Policy, player data is used solely for account management and security purposes.
We take a firm stance on protecting minors. If anyone under 21 lives in your home, it is best not to leave your account logged in on your device. Never share your account password with anyone else.
Set a daily or weekly budget before you start playing, and stop for the day once that amount is lost. Avoid placing bets under the influence of alcohol or any other substance. Stay away from casino or betting during moments of major financial decision-making.
Remember, asking for help is not a sign of weakness — it takes courage and good judgement. Reach out at any time via our 24/7 live chat or email, or seek help from family or a professional counsellor.